Refund and Returns Policy

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Refund Policy

At Letsplanngo we strive to provide excellent service to our customers. We understand that plans may change, and we aim to accommodate our customers to the best of our ability. Our refund policy is designed to be fair and transparent, outlining the circumstances under which refunds may be granted.

Booking Cancellation

  •         Cancellation by Customer: If you need to cancel your booking, please notify us as soon as possible. Refunds will be issued according to the following schedule:
    • Cancellations made [X days] or more prior to the scheduled departure date: Full refund minus any non-refundable fees imposed by third-party vendors.
    • Cancellations made within [X days] of the scheduled departure date: No refund will be issued.
    • No-shows: No refund will be issued for customers who fail to show up for their scheduled tour or activity.
  • Cancellation by [Tours and Travel Company Name]: In the rare event that we need to cancel a booking due to unforeseen circumstances such as weather conditions, natural disasters, or other reasons beyond our control, we will offer alternative arrangements or a full refund.

Unused Services

If you are unable to use a service or activity included in your booking due to reasons beyond your control (e.g., illness, flight cancellation), please notify us as soon as possible. Refunds for unused services may be considered on a case-by-case basis.

Refund Process

Refunds will be issued using the same payment method used for the original booking. Please allow up to [2 business days] for the refund to be processed and credited back to your account. Refunds are subject to any applicable fees or charges imposed by third-party vendors.


Certain tours, activities, or packages may have specific refund policies or restrictions. Please refer to the terms and conditions provided at the time of booking for any applicable exceptions.

Contact Us

If you have any questions or concerns about our refund policy, please contact our customer service team at [contact email or phone number]. We are here to assist you and ensure that you have a positive experience with [Tours and Travel Company Name].



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