Terms & Conditions

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  • Booking Confirmation: All bookings are subject to availability and confirmation. Your booking is confirmed only upon receipt of full payment and issuance of a confirmation voucher by [Tour and Hotel Booking Company Name].
  • Payment: Full payment is required at the time of booking unless otherwise specified. Payment can be made via credit card, debit card, bank transfer, or other methods accepted by [Tour and Hotel Booking Company Name].
  • Cancellation and Refund Policy: Cancellation policies vary depending on the tour, activity, or hotel booked. Please refer to the specific cancellation and refund policy provided at the time of booking. Refunds, if applicable, will be processed according to the terms outlined in the cancellation policy.
  • Amendment: Amendments to bookings may be allowed, subject to availability and approval by [Tour and Hotel Booking Company Name]. Additional charges may apply for amendments made after the booking confirmation.
  • Travel Documents: It is the responsibility of the traveler to ensure that all necessary travel documents, such as passports, visas, and health certificates, are valid and up to date for the duration of the trip.
  • Health and Safety: Travelers are responsible for maintaining their health and safety during the trip. [Tour and Hotel Booking Company Name] is not liable for any injuries, illnesses, accidents, or damages incurred during the tour or hotel stay.
  • Travel Insurance: We strongly recommend that travelers purchase comprehensive travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, and lost luggage.
  • Force Majeure: [Tour and Hotel Booking Company Name] shall not be liable for any delay, cancellation, or changes to the itinerary due to force majeure events such as natural disasters, acts of terrorism, civil unrest, or government regulations.
  • Liability: [Tour and Hotel Booking Company Name] acts as a booking agent for hotels, tour operators, transportation providers, and other service providers. We are not liable for any loss, damage, injury, or inconvenience caused by these third-party providers.
  • Feedback and Complaints: We welcome feedback from our customers to improve our services. If you have any complaints or concerns during your trip, please inform our customer service team as soon as possible so that we can address them promptly.

 

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